When refunding, we’ll return to Paypal, Credit Card, and balance.
When return to Paypal and credit card, it will be processed by the staff and may take a little longer. EPROLO staff will process in 2-3 business days.
When return to Paypal, the refund amount will arrive in the account within 1 business day after the staff has processed. Please check it in time.
When return to credit card, because it takes longer time for the bank to process the refund, the amount will arrive in the account within one week after the EPROLO staff has processed. Please check it.
When return to the account balance, it will arrive in the account immediately for your next consuming.
We recommend refunding the money to the balance for faster processing. You can use the balance to pay for new orders or withdraw at any time you want.