Help Center
Advice and answers from the EPROLO team
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EPROLO Mid-Autumn Festival Holiday Schedule 2026 Dear Valued Customers, As the 2026 Mid-Autumn Festival approaches, we extend our warmest wishes for a joyful holiday and family reunion! Please kindly note our holiday schedule:
Please be aware that order processing, procurement, and shipping may experience delays during this period. Once warehouse operations resume on Sep 26 (Saturday), we will fulfill orders strictly in the sequence received. To avoid any inconvenience, we encourage placing your orders ahead of time. Please refer to the blog for more tips about managing orders during holidays. We sincerely apologize for any inconvenience this may cause. For urgent matters during the holiday, you can still reach our support team at support@eprolo.com. Thank you for your understanding and continued partnership. We truly appreciate your patience and support. Sincerely,
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