3PL Fulfillment Service
EPROLO 3PL Service: Your Flexible Path to Streamlined Fulfillment
Scale your business with our two core fulfillment models:
1. Use Your Own Suppliers (BYO Inventory)
Source products directly from your chosen manufacturers and ship your inventory to EPROLO warehouses. We handle all the logistics—secure storage, efficient picking and packing, and fast shipping to your customers.
2. Source & Stock with EPROLO
Simplify your supply chain by purchasing inventory directly from EPROLO and storing it in our global warehouse network. This integrated approach combines sourcing and fulfillment into one seamless, hassle-free process.
With both models, you benefit from reduced shipping times, lower operational costs, and the ability to focus on growing your brand.
EPROLO Global Warehouses
North America
East US, West US, South US, Middle US, CA
Europe
UK, DE, CZ, FR, IT, ES, FI, SE, Irish, NL, PL, BE, NO
Asia-Pacific
Melbourne, Sydney, JP, KR, TH
China
Yiwu, Shenzhen
What can you do if your products has been stocked in our warehouses for more than 6 months with no new orders, and you are unable to sell them anymore? Here are the solutions:
Product Stocked in China Warehouses:
- We will destroy the unsold stock and charge no fee. And you don’t need to pay the storage fee anymore.
- You can negotiate with your product supplier about the return. If the supplier agrees with the return, we can help sending the product to your supplier. You will need to pay the shipping fee according to the actual situation, and a processing fee of $0.5 per kilogram is charged.
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If you purchased the product from EPROLO, we can negotiate with the product supplier for return. Please notice that the product cannot refund the product fee in full.
If the suppliers accept the return, we will contact you to confirm. Once you agree with the result, we will give back the refund amount to you. There is no handling fee for this process. - Send the product to another address, you will need to pay the shipping fee according to the actual situation. And a processing fee of $1 per kilogram is charged.
Product Stored in Overseas Warehouses:
- Destroy unsold stock in the local warehouse. Please contact your Account Support Rep to confirm the specific fee.
- Send the product to another address, you will need to pay the shipping fee according to the actual situation. And a processing fee of $2 per kilogram is charged.
After-sales Policy
- If there is a quality problem with the product, we are not responsible for after-sales service and will not refund the processing fee or shipping cost.
- If the package is missing during the delivery, we will refund the processing fee, shipping fee and agreed product cost.
- If the logistics information shows a signed receipt, but the customer claims that the product has not been received and cannot provide proof of non-signed receipt, we are not responsible for after-sales service.
- If the delivery fails due to address problems or the recipient is unable to sign for the package, we are not responsible for the after-sales service. If there is a re-delivery service, a re-delivery fee can be charged and the re-delivery can be arranged.
FAQs
You should consider a Third-Party Logistics (3PL) partner when:
- You need to improve delivery speeds to meet customer expectations for fast shipping.
- Your business is growing, and managing inventory, packing, and shipping in-house is becoming inefficient.
- You want to comply with strict fulfillment requirements on platforms like Amazon (FBA/FBM), TikTok Shop, eBay, Temu or Walmart to maintain good seller standing.
- You want to expand into new international markets (like the US or EU) without the complexity of managing overseas shipping and returns.
EPROLO’s 3PL service is designed to help you scale efficiently and reduce operational headaches. Key benefits include:
- Cost Efficiency: Save significantly on warehousing, labor, and overhead compared to managing your own fulfillment center.
- Seamless Scalability: Easily handle sales spikes and business growth without investing in more space or staff. Our system grows with you.
- Faster & Reliable Fulfillment: With warehouses in strategic locations (like the US, UK and EU), we ensure quick packing and shipping for faster delivery times.
- Focus on Growth: Free up your time to concentrate on marketing, product development, and customer acquisition while we handle the logistics.
Our pricing is transparent and based on your specific needs. Common fees include:
- Storage Fees: For housing your products in our warehouses.
- Fulfillment Fees: For picking, packing, and processing each order.
- Shipping Costs: Varies by package size, weight, and destination.
For a detailed and accurate quote tailored to your inventory and sales volume, please contact our support team. We'll provide a clear breakdown with no obligations.
Shipping times depend on the destination, shipping method selected, and product category. However, by storing inventory in our US and EU warehouses, we significantly reduce transit times, with many domestic deliveries arriving in 3-7 business days. You will see the available shipping options and estimated times during the order checkout process.
We partner with a range of reliable carriers to offer flexible shipping solutions. You can choose the best option based on your budget and your customer's delivery expectations, including economy, standard, and expedited services.
Yes, absolutely. Our standard fulfillment service includes essential prep services to ensure your products arrive professionally:
- Custom packaging and branding inserts (with our Branding Service )
- Product labeling and barcode scanning
- Basic quality inspection to check for visible damage
We offer a streamlined return processing service for products stored in our US/UK/EU warehouse. The process is subject to our fair and clear return policy, which includes receiving the returned item, conducting an inspection, and managing inventory restocking. This helps you maintain a professional returns process for your customers.