Advice and answers from the EPROLO team
Important Notice: EPROLO Holiday Schedule and Order Processing Delays
Dear Valued Customers,
As we approach the upcoming Mid-Autumn Festival and National Day holidays, we would like to inform you of our holiday schedule and the potential impact on order processing and shipping times.
EPROLO's holiday schedule for our team members is as follows:
Vacation Period: September 29th to October 3rd
Return to Work: October 4th to October 6th
Weekends: October 7th and 8th (No additional working days)
Vacation Period: September 29th, October 1st, 2nd, and 3rd
Normal Working Day: September 30th
Partial Staff On Duty: October 2nd and 3rd
We understand that these holiday periods may lead to some delays in processing your orders and responding to inquiries. We sincerely apologize for any inconvenience this may cause, and we assure you that we will do our best to minimize the impact on your business.
If you have any urgent orders or specific requests during this holiday period, please feel free to contact our customer support team. They will be available to assist you to the best of their ability, given the reduced workforce.
We appreciate your understanding and support, and we look forward to continuing our partnership after the holidays. Thank you for choosing EPROLO as your trusted partner for order fulfillment.
Wishing you a joyful Mid-Autumn Festival and National Day!